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They are telling me I haven't sent in things they need to reset (under proven hardship) my interest rate to a sane rate. Its almost 6%- and they are laughing all the way to the bank. I have a great credit score and lots of equity they apparently want!

They are totally incompetent and have either lost my file or just want my equity for their investors.

Love to join a class action against them and M&T Bank

I am off to discover where to file a complaint with the feds who maybe can help me/us

thx for reading

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